Service Matters in financial advice

I believe it is vital to get regular expert financial advice and not just on a one off basis. 

I understand that my clients have ever changing needs and as such their financial requirements will also change. I often speak to people who have dealt with a financial adviser in the past but who have not heard from them for many years. This is unacceptable and I promise to keep in regular contact with all my clients. 

My business is largely built on personal referrals from existing clients and this can only be achieved by having an excellent ongoing relationship with them.

Having access to professional financial advice has never been more important and I commit to basing all my advice on your individual needs and requirements. As I am self-employed I am able to offer advice from a wide range of products and providers. If you rely on your bank for financial advice it is important to remember they are only able to advise on their own products.  

My company Swindon Financial Planning Ltd is an appointed representative of Quilter Financial Services Limited and Quilter Mortgage Planning Limited which is regulated by the Financial Conduct Authority and am fully committed to their Treating Customers Fairly initiative. As stated I'm a member of the Quilter Financial Planning Network of Financial Advisers and as my client you can benefit from the opportunities that this presents.

Our promise to you is that we will always treat you fairly.  You can expect in all our dealings with you that we'll:

·Treat you as we would expect to be treated

·Never take advantage of you

·Be open and honest

·Quickly put right any mistake that we make.